Help Center

First part. What is 1688?

1688 is a leading e-commerce platform for wholesale trade of small enterprises in China. It provides business information and convenient and safe online transactions for tens of millions of buyers and suppliers around the world. 1688 is the first choice for personal procurement or business procurement with abundant commodities, low prices and security.

Second part. 1688 user notice:

1.Please must be aware of the minimum quantities and the service that the seller provides.

2.Choose the seller with good credit, to ensure the quality and secure your legal right to exchange or return products.

3.Do more research and more compare on seller and product, choose the best.
It's suggested thatyou and your supplier make an agreement on exchanging/return in advance, for instance, who bear the shipping fee of return/exchange product, etc.

Third part. Service description of FBCBUY purchasing on 1688.

1.About the Price

Unit price and shipping fee will be changed by different quantities, please verify and submit your orders with exact quantities, unit price, and shipping fee to FBCBUY.

2.Minimum quantities

Sellers on 1688 all have minimum quantities for order, please must check the quantities when submitting your purchase order on FBCBUY carefully, because your order will not be valid if it doesn’t meet the minimum quantities of order. In that case, you need to cancel the original order and place your order again to FBCBUY with exact details.

REMINDER:

FBCBUY will only count the number of boxes but does not provide any guarantee on the number of pieces inside each box. If you have any quantity or quality issues, FBCBUY can only coordinate with you and the seller to solve them.